STORE POLICY
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Welcome to our online store! We are delighted to provide you with a selection of high-quality, organic dog treats that your furry friend will surely love. Please take a moment to read through our store policies to ensure a smooth and satisfying shopping experience.
**2. Product Information:**
All our dog treats are carefully crafted using organic ingredients to provide your pets with the best nutritional value. We ensure that each product listing contains accurate descriptions, ingredients, and any potential allergens. If you have any questions about our products, feel free to reach out to our customer support.
**3. Ordering and Payment:**
To place an order, simply add your desired items to the cart and proceed to checkout. We accept secure online payments through various methods, ensuring your personal and financial information is protected. Once your order is confirmed, you'll receive an order confirmation email.
**4. Shipping:**
We offer reliable shipping options to ensure your organic dog treats arrive promptly and in excellent condition. Shipping rates and estimated delivery times are provided during checkout. We strive to fulfill orders within 3-4 business days. In case of any delays, we'll keep you informed.
**5. Returns and Exchanges:**
Your satisfaction is important to us. If you're not completely satisfied with your purchase, please contact us within 14 days of receiving your order. We will guide you through the return or exchange process. Items must be unused and in their original packaging for returns or exchanges to be accepted.
**6. Quality Assurance:**
We take pride in providing you with organic dog treats that meet the highest quality standards. If you receive a product that is damaged or not up to your expectations, please contact us immediately so we can address the issue and offer a solution.
**7. Privacy and Security:**
Your privacy is paramount. We collect and store only the information necessary to process your order and improve your shopping experience. Your personal and payment information is kept secure and will never be shared with third parties.
**8. Customer Support:**
Our dedicated customer support team is here to assist you with any questions, concerns, or inquiries you may have. Feel free to contact us via email or the provided customer support phone number during business hours.
**9. Reviews and Feedback:**
We appreciate your feedback! After trying our organic dog treats, we encourage you to share your thoughts on our website. Your reviews help us improve our products and services.
**10. Modifications to Policies:**
We reserve the right to update or modify our store policies as needed. Any changes will be posted on our website, and it's recommended to review them periodically.
Thank you for choosing Auntie Penny's organic dog treats for your furry companion. We look forward to serving you and providing your pet with delicious, healthy treats!
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments